Betrayal At Club Low - Technical Support + FAQ
Hello! Thank you for supporting Betrayal At Club Low :D. Here's some useful tech info:
Save game locations:
Windows: C:\Users\[YOURNAME]\AppData\LocalLow\Cosmo D Studios\Betrayal At Club Low
Mac: \Users\[YOURNAME]\Library\Application Support\BetrayalAtClubLow
Linux: home\[YOURNAME]\.config\unity3d\Cosmo D Studios\Betrayal At Club Low
Q: I found a bug / typo / issue!
A: You can report it here on the game's Itch.io forum, send an email to support-at-cosmod-dot-net, or post it directly in the Betrayal At Club Low discord channel at discord.gg/cosmoddd. If you can describe what was happening in-game when the bug occurred, that will help me root out the cause of the issue.
Q: My save game is bugged out / broken!
A: Feel free to send your bugged save folder (in .zipped format) to -support - at - cosmod - dot - net. I'll turn it around in a timely manner. Again, if you can describe what was happening in-game when the save game bugged out, that will help me root out the potential cause of the issue.
Q: I'm in Face-To-Face mode and my dice get stuck a lot!
A: Depending on a wide array of factors, this mode can be unpredictable for the physics engine, particularly when a lot of dice end up stacking on top of each other. I recommend experimenting with dice bounciness, waiting it out until you see the red "table reset" button, or simply switching to the standard dice roll mode.
Q: My mac build is crashing on startup!
If you have an Intel-based MacBook Pro from the "butterfly keyboard" era, the graphical hardware may not always initialize. This is somewhat random, and a known Mac hardware issue, but there are two workarounds:
- I've offered up a Developer Mode version of the build, which doesn't have this issue. It does have a little "developer mode" white text in the lower right corner of your screen, but otherwise is functionally the same game. It is available in the downloads section on this page.
- If you keep restarting the game, eventually it will run. This is the brute-force method, but it does work with persistence.
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